At Souvenir Hotel Jaipur, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a reservation, or use our services.

1. Information We Collect
We may collect the following types of information from our guests:
Personal details: Name, contact number, email address, nationality, and identification details (such as passport or ID proof).
Booking information: Dates of stay, room preferences, number of guests, and payment details.
Communication data: Information shared through emails, forms, or feedback provided to the hotel.
Technical data: IP address, browser type, and device information when accessing our website (used for analytics and improving user experience).

2. How We Use Your Information
Your information is collected to ensure a seamless and personalized experience. It may be used to:
Process and confirm room bookings, event reservations, and payments.
Communicate booking details, offers, and service updates.
Enhance our services, facilities, and guest experience.
Ensure compliance with legal and regulatory requirements.
Send promotional offers and updates (only with your consent).

3. Data Protection & Security
We maintain strict administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
All sensitive data is handled securely.
Payment information is processed through secure and verified payment gateways.
Only authorized personnel have access to guest data, strictly for business purposes.

4. Sharing of Information
Souvenir Hotel Jaipur does not sell, rent, or share personal information with third parties, except in the following cases:
When required by law, government, or regulatory authorities.
When sharing with trusted service providers who assist in hotel operations (e.g., payment gateways, booking engines) — bound by confidentiality agreements.

5. Cookies & Website Analytics
Our website may use cookies to improve browsing experience, analyze traffic, and provide personalized content.
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

6. Your Rights
Guests have the right to:
Access and review the personal data we hold.
Request corrections or deletion of inaccurate or outdated information.
Withdraw consent for promotional communications at any time.
For such requests, please reach out to us using the contact details provided below.

7. External Links
Our website may contain links to external sites. Souvenir Hotel Jaipur is not responsible for the privacy practices or content of such websites. Guests are encouraged to review the privacy policies of those sites before sharing any personal information.

8. Updates to This Policy
Souvenir Hotel Jaipur reserves the right to modify or update this Privacy Policy at any time without prior notice. The latest version will always be available on our website.

9. Contact Information
For any questions, concerns, or requests related to privacy or data protection, please contact us at:
📧 Email: gm@souvenirhotels.co.in